![]() They for instance have a chatbot that can suggest articles in your help center to customers. Zendesk offers various automation options. Your client success teams can add articles to help their customers find answers to questions. SupportĪ feature of this customer service software is that you can create a help center and brand it with company colors, fonts and logos. Your support team will be able to answer customers across most channels. It's possible to set up user profiles for your teams, and assign agents to each ticket, etc. Where support teams talk to customers by operating a ticketing system. Zendesk's main function is as a customer service software. And all customer interactions across different channels are collected in one overview. It enables customer success teams to collaborate efficiently. Zendesk provides software-as-a-service (SaaS) and focused on customer support. Even though it's now headquartered in San Francisco, America. ![]() Zendesk was founded in 2007 and is a Danish born company. The best customer tool fit for your organization. ![]()
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